Privacy Policy

At Energy Efficient LEDs, we operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient and curated shopping experience (the "Services").

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit, use, make a purchase from, or otherwise communicate with us through our Services.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

"Personal information" means information that identifies you or can reasonably be linked to you or another individual. It does not include anonymous or de-identified information.

Depending on how you interact with our Services and as permitted by applicable law, we may collect or process the following types of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, email address, and other contact details.

  • Payment Information: Credit or debit card information, payment confirmations, transaction details, and related payment information. Payment information may be processed by third-party payment providers.

  • Account Information: Username, password, account preferences, and settings.

  • Transaction Information: Products viewed, added to your cart or wishlist, purchased, returned, exchanged, or canceled, as well as your purchase history.

  • Communications: Information you provide when contacting us, including customer service inquiries, reviews, feedback, and other communications.

  • Device Information: Device type, browser type, operating system, IP address, network connection, and other technical identifiers.

  • Usage Information: Information about how you interact with our website and Services, including pages visited, navigation activity, and other usage data.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information.

  • Automatically through your use of our website and Services, including cookies, pixels, device information, and similar technologies.

  • From service providers that assist us with payment processing, shipping, analytics, customer support, website functionality, and other business operations.

  • From business partners or other authorized third parties where permitted or required by applicable law.

How We Use Your Personal Information

We may use your personal information to:

  • Provide, operate, maintain, and improve our Services.

  • Process and fulfill orders, payments, returns, exchanges, and other transactions.

  • Create and manage customer accounts.

  • Remember your preferences and provide a more personalized shopping experience.

  • Communicate with you regarding orders, purchases, accounts, products, customer service requests, and other transactions.

  • Send promotional, marketing, or other communications where permitted by law and in accordance with your preferences.

  • Provide customer support and respond to questions, requests, or feedback.

  • Detect, investigate, and prevent fraud, unauthorized transactions, security incidents, and other potentially illegal or harmful activities.

  • Maintain the security and integrity of our website, systems, and Services.

  • Comply with applicable laws, regulations, legal processes, and governmental requests.

  • Enforce our Terms of Service and other applicable policies.

  • Carry out other purposes disclosed to you at the time information is collected or with your consent.

We do not sell or rent your personal information.

Sharing Your Information

We may disclose or share personal information with third parties when reasonably necessary to operate our business and provide our Services, including:

  • Service Providers: Companies that assist with payment processing, order fulfillment, shipping, customer support, website hosting, marketing, analytics, fraud prevention, and other business functions.

  • Business Partners: Trusted partners that assist with advertising, marketing, promotions, or other business activities, as permitted by applicable law.

  • Legal and Regulatory Authorities: Government agencies, courts, law enforcement, or other parties when disclosure is required by law or necessary to protect our legal rights.

  • Business Transfers: Third parties involved in a merger, acquisition, sale of assets, reorganization, financing, bankruptcy, or other business transaction.

  • With Your Direction or Consent: Other parties when you request or authorize us to share your information.

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website functionality, analyze traffic, and support marketing and advertising activities.

You may be able to control or disable certain cookies through your browser settings. Please note that disabling cookies may affect the functionality or availability of certain features of our website.

Third-party services we use may also place cookies or similar technologies on your device in accordance with their own privacy policies.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and financial records, resolve disputes, enforce our agreements, comply with legal obligations, and fulfill other legitimate business purposes.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

Children's Privacy

Our Services are not directed to individuals under the age of majority applicable in their jurisdiction. We do not knowingly collect personal information from children under the applicable age.

If you believe that a child has provided us with personal information, please contact us using the information below. If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete such information.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, or to exercise other rights provided under applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

We will handle privacy requests in accordance with applicable law.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will post the updated Privacy Policy on this page and update the effective date where appropriate.

Your continued use of our Services after changes are posted constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Energy Efficient LEDs
Phone: (404) 397-2785
Email: support@energyefficientleds.com
Address: 422 N Indian Creek Dr, Suite A, Clarkston, GA 30021, USA